Privacy policy

We care about your privacy as much as we care about beautiful paper. This policy explains how Daymaker Stationery collects, uses, and protects your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

By visiting our website and opting in or placing an order with us, you agree to the practices described here.

1. Information we collect

We collect information in a few ways:

a. Information you share with us

  • Your name, billing and shipping address, email address, phone number (when placing an order or contacting us)
  • Account details (if you choose to create one)
  • Messages or enquiries you send us

b. Information collected automatically

  • Device and browser details
  • IP address
  • Pages visited, time spent, clicks and interactions on our site
  • Cookies and similar technologies (see below)

c. Information from third parties

  • Payment providers (to process and confirm transactions)
  • Shopify (our website platform)
  • Analytics and advertising partners (Google Analytics, Meta/Facebook Pixel)

2. Cookies & tracking

Like most websites, we use cookies and pixels to:

  • Keep your shopping cart working
  • Understand how visitors use our site so we can improve it
  • Show you relevant ads and offers on other platforms (with Meta/Facebook or Google Ads)
  • You can adjust your browser settings to refuse cookies, but some features of our site (like checkout) may not function properly without them.

3. How we use your information

We use your personal information to:

  • Process and deliver your orders
  • Communicate with you about your order, returns, or enquiries
  • Send marketing (if you’ve opted in or accepted)
  • Improve our website and offerings
  • Detect and prevent fraud or misuse
  • Meet legal, tax, and accounting obligations

4. Sharing your information

We only share your information with trusted third parties who help us run Daymaker, including:

  • Shopify (website hosting and ecommerce platform)
  • Payment processors (Shopify Payments, PayPal, etc.)
  • Shipping and delivery services (e.g. Australia Post, couriers)
  • Analytics and advertising providers (Google Analytics, Meta/Facebook Pixel)
  • Professional advisors (accountants, legal, compliance) where necessary
  • Email marketing provider (Klaviyo)

We never sell your personal information.

5. Data security & storage

Your information is stored securely using Shopify’s servers and other trusted providers. We take reasonable steps to protect your data from misuse, loss, or unauthorised access. However, no system is 100% secure and we cannot guarantee absolute protection.

6. Access & correction

You can request access to the personal information we hold about you, or ask us to correct it if it’s inaccurate. Just contact us here.

7. Marketing & opting out

If you’ve signed up to our mailing list, you may receive updates, special offers, or news from us. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

8. Complaints

If you have concerns about how we handle your data, please contact us. We’ll do our best to resolve the issue. If you’re not satisfied, you may also contact the Office of the Australian Information Commissioner (OAIC).

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on our website.

10. Contact us

Questions? Concerns? Or just want to talk stationery? You can reach us here.